Management Solutions Associates

Experience

Creative Consulting

 

MSA is solidly grounded in its ability to conduct business and performance analysis, craft creative and practical business and technology solutions, and present results in a concise and meaningful manner to support government decision-making. Our two founders have over 40 years of experience consulting with state & local governments and municipal utilities. Key services provided by MSA include:


Development and evaluation of strategic business models. 

alternatives and impacts for business operations and information technology.


Software development and implementation

design, development and implementation of software, database and integration solutions; custom reporting for analysis of results; application operations and maintenance; consulting support for application, hardware and security.


Application Training & Support

development and facilitation of training documents and guides; planning and conducting user training sessions; on-site application and technical support.


Business process, productivity, and cost analysis

process documentation, best practices, staffing analysis, redesign of processes, cost-benefit analysis. Evaluation of ‘as is’ business processes and development of ‘to be’ alternatives to streamline and improve business performance.