MSA is solidly grounded in its ability to conduct business and performance analysis, craft creative and practical business and technology solutions, and present results in a concise and meaningful manner to support government decision-making. Our two founders have over 40 years of experience consulting with state & local governments and municipal utilities. Key services provided by MSA include:
Development and evaluation of strategic business models.
alternatives and impacts for business operations and information technology.
Software development and implementation
design, development and implementation of software, database and integration solutions; custom reporting for analysis of results; application operations and maintenance; consulting support for application, hardware and security.
Application Training & Support
development and facilitation of training documents and guides; planning and conducting user training sessions; on-site application and technical support.
Business process, productivity, and cost analysis
process documentation, best practices, staffing analysis, redesign of processes, cost-benefit analysis. Evaluation of ‘as is’ business processes and development of ‘to be’ alternatives to streamline and improve business performance.